Privacy Policy

Last updated: 18 October 2026

1. General information

This Privacy Policy sets out the rules for processing, storing and protecting the personal data of users of our website.

2. Data controller

The controller of personal data is Przemysław Semla.

3. What data we collect

Depending on how you use the website, we may process:

  • name and surname,
  • email address,
  • phone number,
  • technical data of the device and browser,
  • IP address,
  • cart data in localStorage and the selected language in the NEXT_LOCALE session cookie.
  • order details, billing and delivery information, and payment status, when you make a purchase.

4. Purpose of data processing

  • provision of services available on the website,
  • contact with users,
  • handling of contact forms,
  • displaying content in the selected language and prices in the appropriate currency,
  • ensuring website security,
  • fulfilment of legal obligations.
  • processing orders and payments, fulfilling the sales contract and sending order-related messages. Processing necessary for the contract is based on Article 6(1)(b) GDPR; processing required by law is based on Article 6(1)(c).

5. Browser storage and providers

The cart uses localStorage under the react-use-cart key to preserve its contents between visits until you clear the site’s browser data. The cart library also stores an empty cart state. The reviews component does not write cookies, localStorage or sessionStorage. The website code includes no analytics or advertising scripts. Changing the language sets a session cookie named NEXT_LOCALE to remember the selected language until the browser session ends.

The website is hosted on Microsoft Azure Static Web Apps. The browser also connects to currency-api.daria-czupreta.workers.dev on Cloudflare to determine the currency automatically, transmitting your IP address and standard request data. Fonts, photographs and icons are served from our domain.

Order and customer data are stored in our order database to process and fulfil your purchase. The browser connects to shop-api.truematerials.eu to create a checkout using product identifiers, quantities, an attempt identifier and return URLs. Payments are handled by Stripe, where you enter your payment details.

Shop preview preferences and checkout attempt identifiers are stored in sessionStorage for the current browser tab. We also remember handled checkout session identifiers in localStorage to avoid clearing a new cart when an earlier confirmation link is reopened. You can remove these records by clearing the site’s browser data.

Selected reviews from the TrueMaterialsEU shop on Etsy are published as manually maintained quotations. We preserve the original text and show a rating, date or author name only when supplied. We do not retrieve author avatars or photos. Reviews are included in our website files, without an API or automatic refresh. Displaying them does not connect your browser to Etsy or Jotform. Following an Etsy link opens an external website governed by Etsy’s privacy policy.

6. User rights

The user has the right to access their data, rectify it, delete it, restrict processing, transfer data and object to the processing of personal data.

7. Contact

For matters related to personal data protection, please contact:

[email protected]